Review Reply Engine
Simplify the time-consuming and often challenging task of responding to all positive and negative Google reviews for your business.
Our smart AI writes customized responses in real-time (which a human checks over and manually OK's) saving time and ensuring all replies are professional, personalized and responded to fast.
Regular and fast review replies show both clients leaving reviews and your prospects reading them you care. They also help you rank better in Google!
#1. Connect your Google Business Profile to our Google approved software platform.
Connects in one minute and imports all of your Google reviews to the dashboard.
#2. When your business gets a new Google review you or your team will receive an instant email notification (which includes a review reply written by our highly-trained Artificial Intelligence.)
The Review Reply Email Gives You 3 Options:
OK the suggested AI reply (and post it to the matching Google review instantly) with one click.
"Ask" the AI to write a new custom reply.
Manually edit/tweak the AI reply (then instantly post it to Google.)
#3. Reply to all your existing reviews.
Respond Fast: The faster you respond to a review, the happier your customer will be and prospective customers can see that your business makes it a priority to respond to all feedback quickly.
Reply to All Positive Reviews: It's important to thank customers/clients/patients who leave positive reviews for your business. Reviewers get notified by Google of your response (which they will appreciate.)
Respond to All Negative Reviews: Negative reviews can drastically impact potential customers buying decision. You must respond professionally and quickly to improve your business's reputation and regain trust. Doing so show potential customers your business values honest feedback.
"Damage Control" the Bad and Highlight the Good: Responding to all reviews in real time not only improves your online reputation and shows you care, it also improves your businesses visibility through search engine optimization because Google rewards companies who engage with reviews and get a regular stream of positive reviews.
What are the biggest benefits to using this AI Google review reply system?
Saves you and your staff time writing custom replies based on each review manually takes time (so often does not get done or consistently.)
Professional, unique and fast replies posted for 100% of your reviews (even when things get crazy busy, you're short staffed or it's hard to respond unemotionally to a negative review.)
Improved brand image and customer connection - replying shows both customers and future customers you care about what they think and take feedback seriously.
Higher Google ranking because consistent reviews and replies send Google a signal you are engaged with your customers.
Overall replying to reviews helps improve your business’s online reputation, customer satisfaction, and visibility.
Do I need any technical knowledge to use this AI software system?
No, if you can use email, you're set because the fancy AI stuff happens in the background.
Will the AI-generated responses be unique?
Yes, the AI is trained to write suggested replies based 100% on every review, not the generic or one sentence replies many businesses use.
If I stop the service and disconnect my Google Business Profile will my replies be removed?
No. Once posted, your review replies are permanent.
Copyright © 2025 OMG The Online Marketing Group Inc. DBA Review Reply Engine.
Disclaimer: Review Reply Engine is not a part of the Google website or Google Inc. Additionally, This site is NOT endorsed by Google in any way. Google is a trademark of Google, Inc.